Feedback with a focus on Results
The practice of providing goal-oriented feedback is a challenge in all organisations, whether small and medium-sized enterprises or large companies. Employees think and feel that they are performing their duties correctly, while management does not share the same view. In this sense, there needs to be maturity in the way you manage the situation with the employee, ensuring efficient communication so as not to hurt feelings or jeopardise relationships.
OBJECTIVES
- Understanding and using feedback as a facilitator of communication processes
- Identify the components of excellent feedback
- Break down the advantages of adopting a feedback culture in companies
- Apply techniques to give excellent feedback
- Identify techniques for making the most of critical/constructive feedback
PROGRAMME CONTENTS
Module 1: Presentation
- Pedagogical game: icebreaker for immersion in the e-Learning platform
- Presentation of course objectives
- Presentation of the course methodology
Module 2: Feedback and Personal Power
- Learning how to use feedback properly
- Types and components of feedback without aggression
- Advantages of using team feedback
- Adoption of a feedback culture in the company
- Personal power techniques
Module 3: Feedback techniques
- Affective communication
- Receiving and taking advantage of feedback
- Give critical and constructive feedback
- Receiving and taking advantage of feedback
- Giving feedback to emotionally sensitive people
ESTIMATED DURATION
10 Hours
The duration of the training is tailor-made according to the client's needs.
KEY SUCCESS FACTORS
- Grupo Oporto Forte's consolidated experience in corporate education
- Consultants trained in results-orientated feedback, with a clear and assertive approach
- Innovative e-learning methodology with interactive content
- Practical approach, promoting the immediate implementation of the techniques learned to foster an efficient feedback culture in organisations
FAQs
Check out the answers to the most frequently asked questions in our Frequently Asked Questions (FAQs) section,
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