Project developed for a reference client
1. THE CLIENT'S CHALLENGE / NEED
- Improve welcome and integration of new employees in the operation.
- Strengthening communication and interpersonal relationships in the teams responsible for training new staff.
- Create a the most effective process for transmitting knowledge, reducing onboarding time and increasing the autonomy of new members.
- Ensure that key collaborators develop self-knowledge, relational awareness and practical tools for welcoming, communicating and training.
2. THE SOLUTION
Complete training programme: Way2Grow
PRE WORK - Personality and Preference Inventory
Initial diagnosis to identify behavioural profiles and communication styles.
SELF AWARENESS - Me & Myself and the Others
- Self-knowledge in 2 dimensions: impact on me and impact on others
- Identifying strengths and limitations
- Emotional awareness and trigger management
COMMUNICATION Tools
- Effective communication, influence and clarity
- Barriers and facilitators
- Situational training with “learning by doing” techniques”
POTENTIAL BOOST
- Pedagogical dynamics to facilitate learning for new employees
- Tools to support knowledge transfer
- Practical methods for structuring and streamlining on-the-job training
Intervention format:
- MindLab - self-knowledge, interaction and applied reflection.
- Experiential Learning Experience - practical exercises, simulations and action-orientated activities.
3. IMPLEMENTATION
PreWork - Personality and Preference Inventory
- Previous sending of the evaluation tool.
- Individual mapping to better adapt the training to each participant's style.
Self Awareness
- Practical activities to work on identity, emotional awareness and interpersonal impact.
- Identification of behavioural patterns and points for improvement.
Communication Tools
- Effective communication exercises based on situational training.
- Developing skills to facilitate and guide new elements.
Potential Boost
- Pedagogical techniques, practical scenarios and tools that facilitate learning for newcomers.
- Focus on how to simplify, guide and speed up the integration process.
4. THE RESULTS
- Better prepared employees to welcome, guide and train new team members.
- Significant improvement in internal communication, reducing failures and rework during onboarding.
- Greater awareness of personal and emotional impact in everyday relationships.
- Increased efficiency in the transmission of knowledge, with clearer, more pedagogical and structured processes.
- More collaborative and aligned teams the integration of new resources.
- Development of facilitating competences which translates into greater autonomy and security for new employees.
5. KEY SUCCESS FACTORS
- Progressive and integrated pathway: self-knowledge → communication → facilitation → knowledge transfer.
- Experiential-practical methodologies (MindLab and ELE) which guarantee fast and applicable learning in the field.
- Pre-diagnosis that allowed adapting content to profiles real graduates.
- Strong practical component, with exercises, simulations and situational training.
- Focus on operational impactbetter welcome, better training, better integration.
- Consultants with experience in communication, human behaviour and on-the-job training.